Our service
Telemedicine for acute & urgent care
Secure, same- or next-day video appointments with a BC-licensed doctor for the everyday things that shouldn't require a long drive—covered by MSP, with the same doctor each visit.
A real doctor's appointment, by video
Telemedicine is a private video visit with a BC-licensed doctor. You explain what's going on, the doctor assesses you, and—when it's appropriate—prescribes, orders tests, or refers you onward. At BridgeCare you see the same doctor each visit, often the same or next day—the standard of care you'd expect in a clinic, for the many concerns that don't need a physical exam.
BridgeCare provides prompt, episodic care. It complements your family doctor rather than replacing one—and it's there when you need to be seen quickly.
- The same doctor each visit—Dr. Babak Ghavami, licensed in BC
- Often same- or next-day appointments
- Private, secure video on a privacy-compliant EMR
- From any phone, tablet, or computer—no app to install
What we treat
BridgeCare handles acute and urgent concerns. If your concern needs in-person assessment, your doctor will tell you and help you find the right care.
- Colds, flu & respiratory infections
- Urinary tract infections
- Skin conditions, rashes & minor wounds
- Eye & ear infections
- Digestive upset & stomach concerns
- Prescription refills & renewals
- Lab requisitions & results review
- Sick notes & medical forms
- Birth control & sexual health
- Travel & general health questions
- Minor mental-health concerns
- Follow-ups & care navigation
What to expect
From booking to follow-up, the whole visit is built to be calm, private, and quick.
1.Before your visit
Book a time online and you'll get a confirmation with a secure link. Have your MSP Personal Health Number, your pharmacy, and a list of current medications ready.
2.During your visit
Join by video from anywhere private. Your physician listens, asks questions, and assesses your concern—just like an in-person visit, without the waiting room.
3.After your visit
Prescriptions go straight to your pharmacy, requisitions are sent for any lab work, and you'll leave with a clear next step—including a referral if you need one.
Covered by BC MSP
For eligible BC residents with a valid Medical Services Plan card, BridgeCare appointments are covered—there's no out-of-pocket fee for the visit. Bring your Personal Health Number when you book and we'll confirm your eligibility.
All you need
A device with a camera and a stable internet connection.
Your MSP card
Have your Personal Health Number ready when booking.
A private space
Somewhere quiet to talk with your physician.
Your pharmacy
So prescriptions can be sent to the right place.
When to use telemedicine—and when to go to the ER
Telemedicine is for non-emergencies. Knowing the difference keeps you safe.
Good for a video visit
- Your concern doesn't need a hands-on physical exam
- You need a prescription, refill, or requisition
- You want advice, a sick note, or a follow-up
- You live far from a clinic or can't easily travel
Call 911 or go to the ER
- Chest pain or pressure, or trouble breathing
- Signs of a stroke—face drooping, arm weakness, slurred speech
- Severe bleeding, burns, or a serious injury
- Sudden severe pain, fainting, or a medical emergency
In a medical emergency, call 911. Telemedicine is not for emergencies or life-threatening symptoms such as chest pain, difficulty breathing, severe bleeding, or stroke signs. Go to your nearest emergency department or call 911.
Ready to see a doctor?
Book a secure video appointment with a BC physician today—covered by MSP for eligible residents.